These Terms explain the rules for using our website and buying from Dima Craft Materials. By placing an order, you agree to them. In plain terms: we sell jewellery making supplies and craft materials in good faith; prices and stock can change; handmade and natural craft items may vary slightly; and Indian law governs any dispute. The full details are below.
1. Acceptance of Terms
Welcome to Dima Craft Materials. These Terms and Conditions govern your access to and use of our website dimacraftmaterials.com (“Website”) and any purchase you make from us. By browsing the Website, creating an account, or placing an order, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please do not use the Website.
In these Terms, “we”, “us”, “our” and “Dima Craft Materials” refer to the business operating this Website; “you” and “your” refer to the visitor or customer.
2. Website Usage
You may use this Website for lawful purposes only — to browse products, place genuine orders, and manage your account. You agree not to misuse the Website, attempt to disrupt its operation, copy its content, place fraudulent orders, or use automated tools to scrape data. We may restrict or suspend access to anyone who violates these Terms.
3. User Accounts
You can shop with or without an account. If you create one, you are responsible for keeping your login details secure and for all activity under your account. Please give accurate, current information at registration and checkout. Notify us promptly if you suspect unauthorised use of your account.
4. Product Information
We work hard to describe our jewellery making supplies and craft materials accurately, including silk thread, plastic bangles, Kundan stones, and small craft components. However, please keep the following in mind:
- Colour variations: Product photos are taken under studio lighting and may look slightly different on your screen depending on your device, brightness, and settings. Minor colour differences are normal and are not defects.
- Handmade and natural material variation: Many craft materials are handmade or partly hand-finished. Small differences in shade, finish, shape, or texture are natural characteristics, not faults.
- Slight size differences: Measurements are approximate. Minor variation in size, length, or weight can occur, especially in bulk and loose items.
- Packaging differences: Packaging, labels, and bundle appearance may change from time to time without notice.
Because craft materials naturally vary, we recommend ordering a small quantity first if exact colour or size matching is critical for your project — for example, when you need thread or stones to match an earlier batch.
5. Pricing
All prices are listed in Indian Rupees (₹). We try to keep prices accurate, but errors can occur. If we discover a pricing error on an item you have ordered, we will contact you to confirm whether you wish to proceed at the correct price or cancel the order for a full refund. Prices may change at any time before an order is accepted.
6. Taxes (GST)
Prices are inclusive or exclusive of applicable taxes as indicated at checkout. Where Goods and Services Tax (GST) applies, it will be charged in accordance with Indian tax law. If you require a GST invoice for business or reseller purchases, please add your GSTIN at checkout or contact us before dispatch.
7. Orders and Order Acceptance
When you place an order, you are making an offer to buy. An order confirmation email acknowledges that we have received your order — it does not mean we have accepted it. A contract is formed only when we accept your order and dispatch it, or when we send you a message confirming acceptance.
We reserve the right to decline or cancel any order, including where an item is out of stock, where there is a pricing or description error, where we suspect fraud, or where the order breaches these Terms. If we cancel a paid order, you will receive a full refund.
8. Order Cancellation
You may request to cancel an order before it is dispatched. Once an order has been packed or handed to the courier, it can no longer be cancelled, but you may follow our Return process where eligible. Full details are in our Refund & Return Policy.
9. Payment Methods
We accept the payment methods shown at checkout, which may include UPI, debit and credit cards, net banking, and supported wallets. Payments are processed through secure third-party payment gateways. We do not store your full card details on our servers.
10. Shipping and Delivery
We ship across India through registered courier partners and Speed Post. Processing times, delivery estimates, charges, and claims for damaged or lost parcels are explained in full in our Shipping Policy. Delivery timelines are estimates and may be affected by couriers, festivals, weather, and remote-area access.
11. Returns and Refunds
Returns, replacements, refunds, and eligibility rules — including non-returnable items and the process for damaged or wrong products — are covered in our Refund & Return Policy. Please read it before ordering, as some craft materials are non-returnable once opened for hygiene and quality reasons.
12. Bulk, Wholesale, and Reseller Orders
We welcome bulk buyers, small businesses, and sellers on platforms such as Meesho and Amazon. The following applies to bulk and wholesale orders:
- Bulk pricing, minimum quantities, and lead times may differ from retail and will be confirmed at the time of order.
- Because bulk stock is drawn from mixed batches, minor variation in colour, shade, and size across a large order is expected.
- We may limit quantities per customer, or decline unusually large orders, to keep stock fair for all buyers.
- Bulk and wholesale orders may be subject to separate return terms, which we will communicate before dispatch.
13. Product Use and Misuse Disclaimer
Our products are craft and jewellery making materials intended for creative and decorative use by people competent to handle them. Some items are small and are not toys — please keep them away from young children and pets. You are responsible for using materials safely and appropriately. We are not liable for injury, damage, or loss resulting from misuse, unsafe handling, or use of our products for purposes they were not intended for.
14. Intellectual Property
All content on this Website — including the Dima Craft Materials name, logo, text, product photographs, and page design — is owned by us or our licensors and is protected by law. You may not copy, reproduce, republish, or use our content for commercial purposes without our written permission. You may, of course, freely use the products you buy to make and sell your own creations.
15. User Generated Content
If you post reviews, photos, comments, or other content on our Website or tag us on social media, you confirm the content is yours to share and grant us permission to display and use it for promotion and product information. We may remove any content that is unlawful, offensive, misleading, or irrelevant, at our discretion.
16. Limitation of Liability
To the extent permitted by law, our total liability for any order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses, such as loss of profit or business, arising from the use of our products or Website. Nothing in these Terms limits any rights you have under the Consumer Protection Act or other applicable Indian law.
17. Third-Party Links
Our Website may contain links to third-party websites, payment gateways, or courier tracking pages. We do not control these sites and are not responsible for their content, policies, or practices. Visiting them is at your own risk.
18. Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, extreme weather, floods, strikes, courier disruptions, government restrictions, power or internet outages, or public emergencies.
19. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any dispute arising from your use of the Website or a purchase shall be subject to the exclusive jurisdiction of the competent courts in Chennai, Tamil Nadu, India.
20. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, products, or the law. The updated version will be posted on this page with a revised “Last updated” date. Your continued use of the Website after changes are posted means you accept the revised Terms.
21. Contact Information
Flat 220, Jains Adwitiya, Jeevarathinam St, KSR Nagar, Ambattur, Chennai, Tamil Nadu 600053, India
Email: dimathreadbangles@gmail.com
Frequently Asked Questions
Do I have to create an account to place an order?
No. You can check out as a guest. An account simply makes it easier to track orders and reorder your favourite craft materials.
Why does the colour of my item look slightly different from the website?
Screen settings and studio lighting can make colours appear different. Small variations in shade and finish are normal for craft materials and are not considered defects.
Can I get a GST invoice for my business?
Yes, if you provide your GSTIN before dispatch. Add it at checkout or email us so we can issue a proper GST invoice.
Do you offer bulk or wholesale pricing?
Yes. We regularly supply hobbyists, small businesses, and Meesho and Amazon sellers. Contact us for bulk quantities, pricing, and lead times.
Can I use your products to make items I sell?
Absolutely. You are free to use the materials you buy to create and sell your own finished jewellery and crafts. Only our website content and branding are protected.
What happens if there is a pricing error on a product?
We will contact you before processing. You can choose to continue at the correct price or cancel for a full refund.
